Guide

Account & billing

Sign-in, units, security, subscriptions, invoices and account deletion.

Quick steps

Open Settings and choose Account, Notifications or Billing.
For password, connected accounts or account deletion, use Account → Security → Manage.
For a paid subscription use Billing → Manage plan; View plans opens plan choices. Use only the options the billing service actually offers.

Use the same sign-in method and account email as before if your lists or subscription seem missing. Use the sign-in screen’s recovery options for access problems.
Sign in with Google or a verification code sent to your email address. No password is needed. Use the same account email to return to your saved lists and subscription.
Settings → Account shows your profile and display units. Mining conventions uses familiar commodity units and readable scales; Stream units preserves existing values, scales and units. This changes presentation, not the stored mining data.
Security → Manage opens account management for your sign-in methods, connected accounts and account deletion. Deleting chat history is separate from deleting an account.
For personal-data access, correction, export or deletion requests, the Privacy policy lists privacy@stream-markets.com. For ordinary account help, email hello@stream-markets.com.

Plans and pricing is the source for current prices, trial terms and limits. A Pro entitlement or beta grant does not by itself prove that an active paid subscription exists.
Settings → Billing has Manage plan for paid access or View plans. Beta grants show a notice instead of a billing portal. If billing is unavailable, follow the displayed message or contact support.
Use the billing portal’s offered controls for subscription management, payment details or invoices. Do not assume it offers every plan switch. Billing history → View invoices opens the billing portal for invoice and receipt history, including after a subscription ends.
Cancellation and deleting an account are different actions. Check the subscription state and effective cancellation date in billing. StreamBot cannot cancel a subscription, issue refunds or guarantee refund eligibility; read the linked Refund policy.
For a charge, missing invoice or paid access problem, email hello@stream-markets.com with your account email, approximate date and the visible error. Never send full card details, passwords or API keys.